National Care Professionals Institute
Rescheduling
Every day of your course is a different class with different material. Making up a missed day means attending that same numbered class in another week. Nothing is lost, and it never costs you anything.
Miss Class 3, take Class 3 again. Not the next date you are free, and not from the beginning. The number is what has to match.
The rule is the same for both, but the class numbers and the dates are different. Pick yours.
Day 1 covers one subject, Day 2 covers another, and so on through Day 6. Together they add up to the 60 live hours the state requires. Sit through Day 1 twice and you have still never seen Day 3.
So a makeup is a straight swap. You attend the class you missed in a week when that same class comes around again, and every day you already completed stays completed.
Read the grid down the column, not across the row. Day 3 can only be replaced by another Day 3. Any week that offers it will do, and you can take it as far in the future as you need.
A makeup is the full 10-hour day, start to finish. We cannot credit part of a day, so if you leave at lunch or join in the afternoon, that day does not count and you retake all of it.
This is not our preference, it is how the hours have to be documented for the state. If you know in advance that you can only make part of a day, tell us before it starts and we will move you to a different day rather than have you sit through hours that will not count.
The days you already completed stay completed. You are making up one class, not the course.
No rescheduling fees, ever. Makeup days are free, and your enrollment never expires.
Miss Day 3 and you can still attend Days 4, 5 and 6 with your original group. Come back for Day 3 later.
You can finish the six days in any order, so a missed day never traps you. We do recommend taking Day 1 and Day 2 before the rest when you can, because they set the foundation the later days build on. If those are the two you missed, tell us and we will help you sequence the rest.
Your 40 hours are 20 live hours split into four 5-hour classes, plus 20 self-paced hours you complete on your own time. Class 1 through Class 4 each cover different material, so the same rule applies: miss Class 2 and you attend Class 2 again, not whichever class meets next.
The difference is the shape of the schedule. Renewal is offered in two formats, weeknights and weekends, on the set dates we publish. It does not run every week, so your makeup is whichever published session next runs the class you missed. The form below lists those dates for you.
Read the grid down the column, not across the row. Class 2 can only be replaced by another Class 2. Mixing and matching across sessions is fine: take Class 1 in a weeknight session and Class 2 on a weekend if that is what your schedule allows.
Renewal is only offered two ways, and each published session is one or the other. All times are Pacific.
Four evenings in the same week, 5:00pm to 10:00pm, one class each night. Night one is Class 1, night two is Class 2, and so on through Class 4.
Two days, 8:00am to 6:30pm. The first day is Class 1 then Class 2, the second day is Class 3 then Class 4.
Because two classes share a weekend day, a date on its own does not tell you which class it is. Always check the time. Every date in the form below is listed with its class number and hours for exactly that reason, and it comes straight from the class dates on the renewal product, so it is always the current schedule.
Each renewal class is one 5-hour block and it is made up as one 5-hour block. Attending part of a class earns nothing, so half of Class 2 plus half of another Class 2 does not add up to a completed Class 2.
The 20 self-paced hours have no schedule at all. A missed live class changes nothing about them.
No rescheduling fees, ever. Makeup classes are free, and your enrollment never expires.
Working Hours
Monday – Friday, 8am – 5pm PST
Location
San Diego, CA
San Francisco, CA
Dallas, TX